Fishing2Gear.com (“we,” “us,” or “our”) is committed to your satisfaction. If you are not completely satisfied with your purchase, you may be eligible for a refund.
Return and Refund Window:
- You can return most unused and unopened items within 7 days of purchase. Please note that some exceptions may apply see below.
Return Process:
- To initiate a return, please contact us at [email protected] with your order number and the reason for your return.
- We will provide you with a return shipping label and instructions on how to return your items.
- Once we receive your returned items and verify they meet the return criteria, we will issue a full refund to your original payment method within a few business days.
Shipping fees:
- Shipping fees are non-refundable. If you refuse any shipments from fishing2gear.com, you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from any credit issued.
Return Exceptions:
- The following items are not eligible for returns or refunds:
- Used or opened items
- Items damaged due to misuse or neglect
- Final sale items (clearly marked on the product page)
- Items returned after the return window
Out Of Stock Items:
If your order includes multiple items and one (or more) of the items are out of stock, we will ship the rest of your order, issuing a refund to your original form of payment for the item(s) not in stock.
Original Shipping Charges:
- Original shipping charges are non-refundable unless the return is due to our error.
Exchanges:
- We are happy to exchange your item for a different size or color, subject to availability. Please follow the return process outlined above and specify the new item you would like in your email.
Contact Us:
- If you have any questions about our return and refund policy, please contact us at [email protected]
By placing an order on Fishing2Gear.com, you agree to the terms of this Refund Policy.